Who and Where is The Lily Pad Co.?
Get to know us by visiting our About Page
What do you sell?
We specialize in Custom Apparel, Team Spirit items (banners, stickers, towels, embroidery and more) along with ready-to-press DTF transfers , spangle bling transfers, puff transfers for crafters, t-shirt makers, and small business owners. Our designs focus on team spirit, seasonal, and trendy styles to make your creations stand out!
What is the difference between DTF , Puff, and Spangle transfers?
- DTF (Direct-to-Film) Transfers: Full-color, high-detail designs that work on light and dark fabrics. No weeding, just press and go! We use CMYK+RGBO to gain a very large color gamut and most vibrant colors.
- Spangle Bling Transfers: Sparkly, sequin-like with no holes designs with a bling effect—but without the weight nor raised like rhinestones. Perfect for adding a little extra dazzle! These are NOT digital printed , this is a machine that punches out the dots to form your design.
- Puff Vinyl Transfers: Single Colored Heat vinyl cut and once pressed gives a 3 dimensional look to your garments.
Ordering & Customization
Do you offer customizable designs?
- DTF-We have a category under Transfers HERE that all can be customizable to your team, color, name, etc.
- Spangles-Custom VS Customizable
“Custom means you provide a logo or design to be converted into a spangle design using our Spangle Custom Logo Request
Customizable refers to most of our listings, where you can choose colors, add a team name, or personalize with names, etc.” - Puff– We have many style options that you enter your text and color.
What file types do you accept for Spangle custom designs?
For best results, we recommend PNG high-resolution but can accept jpegs, pdfs.
What file types do you accept for DTF and Sticker custom designs?
For best results, we recommend PNG high-resolution with a transparent background.–if file is received with a background IT WILL GET PRINTED AS WE RECEIVE IT.
Is there a minimum order requirement?
Only for custom logo Spangles on the FIRST initial order which is a min. of 5, each order thereafter no min. applies.
Can I mix and match designs in a bulk dtf order?
Yes, as long as cart total for bulk dtf is 24 or more.
Shipping & Processing
How long does it take to process an order?
- DTF, Sublimation, Puff, and Decals : 1-3 business days.
- Custom spangle design request : Processing time is typically 3-5 business days to receive design for approval.
- Spangle Transfers:
3-5 business days. - Finished items- shirts, signs, team orders: typically 2-5 business days depending on qty.
Business hours are Monday-Friday 9am-6pm CST
What shipping options do you offer?
We use Flex Shipping based on cart total (7.00, 11.95, Free) We use USPS and primarily UPS Ground. Need it ASAP? Contact us prior to ordering to ensure we can accommodate as we do offer Rush (moved to front of line) for $25.
Local (Portland, TX area)pickup is also an option.
Do you ship internationally?
Currently, we only ship within US and Canada.
Application & Care
How do I apply DTF transfers?
- Set heat press to 285°F
- Pre-press your garment for 5 seconds to remove moisture.
- Position the transfer, and press for 8-10 seconds with medium to firm pressure.
- Instant Hot Peel .Press again with choice of scrap tshirt, parchment paper for 5 seconds for a embedded finish.
How do I apply spangle bling transfers?
- Set heat press to 300-315°F.
- Pre-press fabric for 5 seconds.
- Place the transfer on the garment, and press for 12-15 seconds.
- Peel warm-can second press but not needed.
How do I apply car decals?
1. Clean surface and let dry
2. Peel backing off
3. Position decal carefully as it is not repositionable , using hand or credit card to rub ensuring no bubbles.
4. Peel back the clear mask slowly.
How do I wash and care for my finished shirts?
- Turn the garment inside out before washing.
- Wash in cold/cool water on a gentle cycle.
- Avoid fabric softeners and harsh detergents.
- Tumble dry on low or air dry for longevity.
- Do NOT iron directly on the design!
Returns & Refunds
Do you accept returns or exchanges?
Due to the custom nature of our products, we do not accept returns or exchanges. However, if there’s an issue with your order, please contact us, and we’ll make it right if we made error.
What if my order arrives damaged or incorrect?
We strive for quality, but if you receive a damaged or incorrect item, send us an email with photos within 3 business days of delivery, and we’ll take care of it.
Need more help? Contact us via phone or email found HERE or send us a message on our Facebook page.